Pickup
“Before you start”
Scheduling
Please call us approximately 1 hour before pickup. This allows us to optimally prepare your vehicle for the handover.
Personal Orientation
We take the time to explain your chosen vehicle in detail and are happy to answer all your questions.
First Riding Attempts
You can get familiar with the scooter in peace in a low-traffic area. Our automatic models in particular are excellent for beginners.
Simson Riding Instruction
Anyone riding a Simson receives special instruction on shifting, operation, and the unique features of these popular cult mopeds.
Safety First
For novice riders, we offer intensive riding instruction. We charge €40 per hour for this. Experience shows that one hour is usually sufficient.
Rental Approval
Rental only takes place if safe handling of the vehicle is guaranteed. We reserve the right to refuse the rental in case of safety, weather, or technical concerns.
Helmet Service
Modern and well-maintained helmets can be rented for €5 per day.
Tour Start
After the orientation, nothing stands in the way of your scooter tour. Take the time to get familiar with the vehicle and enjoy the ride.
24-Hour Service
During the entire rental period, we are available for you around the clock at 0157-71360672.
The Return
You can call us 1 hour before you return or
24/7 Vehicle Drop-off – Rollervermietung Düsseldorf
Thank you for using our 24/7 vehicle drop-off.
Please proceed as follows:
Park the vehicle
Park the vehicle with the other vehicles
👉 behind the barrier (red-white bollards / St. Andrew’s Cross / dead end).
Engage steering lock
Please ensure that the steering lock is correctly engaged.
Send photo
Send us a photo of the parked vehicle via WhatsApp.
Drop in key
Then drop the vehicle key into the key box
👉 behind the fence at our entrance gate (key return).
Receive confirmation
As soon as we have received the vehicle,
you will receive a confirmation via WhatsApp.
The Paperwork
Paperwork & Deposit
Don’t worry – the paperwork is done quickly. To rent, you only need a valid German ID card, a valid driver’s license, and a security deposit of €300.
Payment
The deposit and rental fee can be conveniently paid via PayPal. Alternatively, we accept cash payment during the vehicle handover.
Vehicle Documentation
Before the handover, we document the condition of the vehicle together. This ensures that any damages upon return can be tracked transparently.
Rental Duration
You can rent our vehicles for either 6 hours or 24 hours – completely flexible according to your plans. Depending on the model, weekly or monthly rentals are also possible.
Return
Returns are possible around the clock, seven days a week. This allows you to remain completely flexible with your tour planning.
