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    Pickup

    “Before you start”

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    Scheduling

    Please call us approximately 1 hour before pickup. This allows us to optimally prepare your vehicle for the handover.

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    Personal Orientation

    We take the time to explain your chosen vehicle in detail and are happy to answer all your questions.

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    First Riding Attempts

    You can get familiar with the scooter in peace in a low-traffic area. Our automatic models in particular are excellent for beginners.

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    Simson Riding Instruction

    Anyone riding a Simson receives special instruction on shifting, operation, and the unique features of these popular cult mopeds.

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    Safety First

    For novice riders, we offer intensive riding instruction. We charge €40 per hour for this. Experience shows that one hour is usually sufficient.

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    Rental Approval

    Rental only takes place if safe handling of the vehicle is guaranteed. We reserve the right to refuse the rental in case of safety, weather, or technical concerns.

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    Helmet Service

    Modern and well-maintained helmets can be rented for €5 per day.

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    Tour Start

    After the orientation, nothing stands in the way of your scooter tour. Take the time to get familiar with the vehicle and enjoy the ride.

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    24-Hour Service

    During the entire rental period, we are available for you around the clock at 0157-71360672.

    The Return

    You can call us 1 hour before you return or

    24/7 Vehicle Drop-off – Rollervermietung Düsseldorf

    Thank you for using our 24/7 vehicle drop-off.

    Please proceed as follows:

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    Park the vehicle

    Park the vehicle with the other vehicles
    👉 behind the barrier (red-white bollards / St. Andrew’s Cross / dead end).

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    Engage steering lock

    Please ensure that the steering lock is correctly engaged.

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    Send photo

    Send us a photo of the parked vehicle via WhatsApp.

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    Drop in key

    Then drop the vehicle key into the key box
    👉 behind the fence at our entrance gate (key return).

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    Receive confirmation

    As soon as we have received the vehicle,
    you will receive a confirmation via WhatsApp.

    The Paperwork

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    Paperwork & Deposit

    Don’t worry – the paperwork is done quickly. To rent, you only need a valid German ID card, a valid driver’s license, and a security deposit of €300.

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    Payment

    The deposit and rental fee can be conveniently paid via PayPal. Alternatively, we accept cash payment during the vehicle handover.

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    Vehicle Documentation

    Before the handover, we document the condition of the vehicle together. This ensures that any damages upon return can be tracked transparently.

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    Rental Duration

    You can rent our vehicles for either 6 hours or 24 hours – completely flexible according to your plans. Depending on the model, weekly or monthly rentals are also possible.

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    Return

    Returns are possible around the clock, seven days a week. This allows you to remain completely flexible with your tour planning.